Intellishift

Large New York Emergency Service Uses IntelliShift to Increase Readiness to Save Lives

 

IntelliShift is a versatile platform that really fits our needs – it’s changeable and adaptable – the customer service is phenomenal. The platform is simple to use and that’s exactly what we need.”

Operations Manager for New York’s Largest Emergency Service

The New York-based EMS team needed a solution to help them increase their ability to execute on their mission to provide the best emergency care. They needed a solution that allowed them to get each emergency vehicle on the road faster while increasing safety, readiness and operational visibility.

Challenges

  1. Getting visibility into real-time and historical fleet utilization and location data

  2. Knowing in real-time when a maintenance issue arises to prevent issues during crucial moments

  3. Paper inspections led to reduced readiness, delayed start times and increased overtime

Goals

  1. Connect their operations within one platform to optimize fleet productivity and management

  2. Gain real-time, cross-functional visibility for proactive maintenance and increased safety

  3. Eliminate paper-based inspections and get each EMS team available for calls faster, decreasing shift transition times and ensuring each ambulance is properly inspected and equipped

Results

  • 15 minutes saved per inspection
  • 35% reduction in maintenance costs
  • 20% increase in completion and inspection accuracy
  • 10 out of 10 rating for IntelliShift as a robust and fully integrated fleet operations solution

Learn how connecting operations can improve your fleet safety program