About Us

John is the founder of VTS and is recognized as a pioneer in the fleet management industry. He is a visionary leader and an advocate for the use of technology to better manage, operate, and increase the profitability of his customers’ businesses as well as VTS’s business. With more than 20 years of experience and an extensive background in telecommunications and wireless technology, John has built VTS into a leading SaaS business in the fleet management technology market with an ongoing commitment to growth and innovation. On a daily basis, John is involved in all areas of the business, from ensuring customer satisfaction to supporting all VTS team members who are committed to demonstrating the substantial return on investment that VTS technology provides. 

Karen helped co-found VTS in 2002, bringing her complementary experience in telecommunication and wireless technology to the business. Prior to co-founding VTS, Karen held positions in Field Operations and Management where she became known as a “get it done” leader. At VTS, Karen’s intense focus on growth and success drive the business as she manages and enhances efficiencies that translate into important value both for the company and for customers. Her business instincts and respect of team members and our customers have been keys to the continuing growth of VTS.

A graduate of Dowling College with a Bachelor of Science, Karen works closely with John and the Leadership team, while also being actively involved in and supporting causes for children and animal welfare along with her long-time commitment to education and religious-based programs.

Ryan joined VTS in 2009 and has been a key player and architect of the company’s growth. As Chief Technology Officer, Ryan is responsible for managing internal and external teams as they maintain an unsurpassed level of performance and ensuring the reliability of VTS’s Software as a Service (SaaS), which is utilized 24/7/365 by VTS customers. He frequently meets customers and prospects to keep in touch with the current business market and to assist him in driving future initiatives and enhancements. Ryan spends a significant amount of time on “tomorrow” – where the company and the industry are heading, helping to make certain we are always ready to meet the changing needs of our customers and the market with new features and functions.

Glenn is a valued member of the VTS Leadership team, having joined VTS in 2015 as Chief Financial Officer. His role is to ensure the delivery of high-value and leading-edge services for customers, as well as growth and successful professional careers for VTS team members, and strong returns for our stakeholders. Throughout his career, Glenn has been a C-Level Business Leader with extensive knowledge across diverse industries, products, services, and technologies. Starting at Ernst & Young where he earned his CPA, Glenn moved on to executive positions and obtained his CGMA, working with high-growth technology companies including 1-800-FLOWERS.COM, NBTY, and CorrectNet. Most recently he has served as an advisor to several privately held enterprises. 

Glenn is a graduate of Boston College with a degree in Management. Committed to service, he is a supporter of the community, volunteering with several organizations and on boards including the local hospital, school and youth programs, and in particular the Boy Scouts of America. 

Doug Eden is the President of IntelliShift. In the time that he has been at VTS, he has played a large part in the company’s upward growth model and continued success. He educates clients about our tailored solutions and how they solve their fleet management and operations needs. He has brought on some of the largest fleet-centric companies as clients. 

Doug’s role and passion is to drive velocity in a fashion that reflects the company-wide commitment to ensuring client success for each and every organization we have the pleasure of working with.  

Prior to VTS, Doug held executive sales roles in a number of technology companies where he is credited for accelerating their growth.  

Doug is a graduate of Gettysburg College where he earned his Bachelor of Arts. 

In his role as Vice President of Sales at VTS, Scott leads an enterprise sales team responsible for bringing on new clients and partnerships for IntelliShift, a division of VTS. Scott’s energy and enthusiasm for aligning our technology with each client’s corporate vision allows for next-gen ROI solutions configured to each client’s operational needs and business goals.

During his 20+ year career, Scott has driven business efficiencies and process improvements through the implementation of client-configured technology solutions. Scott is a graduate of Virginia Tech where he earned a Bachelor of Science in Business Administration

As vice president of project management, Rob manages IntelliShift’s Project Management Office (PMO), leading an enterprise project management team. In addition to handling internal projects for the company, the team methodically onboards new clients and acclimates them to their IntelliShift instance, ensuring integrations are seamless and our clients are set up and ready to reap the full value our platform has to offer. At IntelliShift, these solutions are presented to our clients using formal project management and business analysis processes.

Rob is passionate about his work and is committed to ensuring clients are aligned with our technology and recognize the full value IntelliShift can bring to their organization.

During his 25+ year career in the information technology and SaaS space, Rob has identified and deployed business process improvements through the application of innovative technology and value-based solutions that, ultimately, save clients time and money.

Rob is a College of Staten Island CUNY graduate with a degree in psychology.

Kristi Faltorusso is an award winning Customer Success Executive with experience building, scaling and transforming Customer Success organizations at hyper-growth B2B SaaS companies. Over the past decade she has helped many companies redefine Customer Success resulting in increased retention and long term revenue growth and has recently been recognized as a Top 25 Customer Success Influencer.

As the VP of Customer Success at IntelliShift, she oversees the Customer Success organization where the team assists customers in achieving Connected Operations excellence through the use of IntelliShift.

Prior to joining IntelliShift, she was the VP of Customer Success at BetterCloud, her team was responsible for managing the customer journey for 2,000+ IT and Security professionals responsible for managing their SaaSOps strategy. She also served as the Global Director of Enterprise Customer Success, at Sisense, where she supported and grew hundreds of Fortune 500 customers ensuring their successful adoption of Business Intelligence in their organizations. She served as the Vice President of Practice Development and Customer Success at BrightEdge, a SaaS company focused on Search Engine Optimization and Content Marketing where she partnered with her team to support Fortune 1000 clients in developing and growing their content programs while leveraging the BrightEdge technology.

Previously she was a digital marketing professional scaling various online acquisition programs across companies such as Crain’s New York, The Knot Worldwide, United Business Media and more. In 2007, she began teaching SEO and digital marketing as an Adjunct Professor at LIU Post and holds a BFA in Public Relations from LIU Post.

John Carione is Vice President of Marketing at IntelliShift. He has spent over 15 years focused on helping customers realize the value of Information Management and Digital Experience platforms, most recently at Quickbase. Prior to that he spent time at both Acquia and Adobe in the Web Content Management market in a variety of product and marketing roles.

John earned his B.S in Engineering from The University of Notre Dame, and an MBA from Ross School of Business at The University of Michigan.

As Vice President of Business Development, Carl fosters relationships with companies to broaden and accelerate the value that VTS and partners can together offer clients who are looking to use technology to better manage and increase the profitability, effectiveness and safety of their operations. He loves learning about what customers need and is even more enthusiastic about finding creative ways to solve those problems.

Prior to VTS, Carl held senior positions in Cisco System’s IoT business unit, headed business development at a sensor company acquired by Apple, held executive positions at two wireless technology companies acquired by Qualcomm, and worked as a senior manager in Accenture’s Electronics and High Tech consulting practice. He holds a bachelor’s degree in Electrical and Computer Engineering from the University of California and a master’s degree in management from Stanford University.