Customer experience or “CX” as we like to call it these days, is crucial to successful relationships and partnerships in business. Statistics show that 70 percent of customers say they have made purchase decisions based on the quality of the customer...

Episode 24: Live Podcast Event | Simplify Fleet Management with Consolidated Data
No matter what your current tech stack is, pairing and surfacing the right data is essential to improving operational efficiency. In this recording from her live podcast episode of The Straight Talk on Fleet, Erin sheds light on why...
Episode 23: The Fleet Community Pays it Forward; An Interview with Ryan Wilkins of Ronald McDonald House Charities of Central Ohio
In this episode of The Straight Talk on Fleet, Erin hosts esteemed guest Ryan Wilkins, CMO of Ronald McDonald House Charities of Central Ohio and the Founder and Manager of RMHC’s National Vehicle Donation Program. Ryan is a longtime colleague and friend who...
Episode 22: Live Podcast | A Conversation on Building a Culture of Safety
Join the conversation and bring your best practices around safety culture. Changing hearts and minds around safety in organizations can be complicated and building a culture of safety can be even harder because it means something different. It means that...
The 2023 Essential Guide to Growing Your Fleet
Overcome the numerous challenges of growth and maximize the potential of your fleet with the Essential Guide to Growing Your Fleet! Get actionable strategies and tactics to streamline operations, increase efficiency, and drive growth. What you’ll learn: How to build...
4 Fuel Management Obstacles Fleets Must Avoid in 2023
Fuel costs on the rise? Don’t let it drain your profits! Our expert guide uncovers the top causes of increasing fuel costs and provides actionable solutions to tackle them head-on. From identifying and addressing inefficient routes to implementing telematics and other...
4 Obstacles Fleets Should
Avoid in Fuel Management
The Primary Goals of Fuel Management Better fuel management is one of the most common priorities for our customers, and fleet-driven businesses across the globe. When it comes to fuel management programs, fleets typically have a few primary goals in mind:...
IntelliShift Wins IoT Analytics Company of the Year Award
Prestigious Annual IoT Breakthrough Awards Program Honors Standout Internet-of-Things Companies and Products COMMACK, N.Y., January 12, 2023 – IntelliShift, the connected fleet intelligence platform for safety and operations teams, today announced that it has been...
Episode 21: Interview with IntelliShift Customer Tommy Parker of Fox Electric
On today’s episode of The Straight Talk on Fleet podcast, Erin interviews IntelliShift customer Tommy Parker. Tommy is the operations manager and a charismatic people leader at Fox Electric out of Arlington, Texas. Fox Electric was established in 1960 and...
6 Tips to Maximize Construction Asset Life & Jobsite ROI
.. Learn how to simplify your construction operations and maximize asset and job site ROI. Getting the most out of your expensive construction fleet is always important, but with supply chain challenges bogging you down in 2023, finding strategies to extend the...
Top 3 Challenges for Construction Fleet Leaders Today
Learn how the top 3 challenges for construction fleet leaders will impact your operation. Construction is a complicated world, and the fallout from the pandemic has taken that to a new level. To set your construction operation up for success in 2023, you need to...
Special Episode: The 12 Days of Christmas with The Straight Talk on Fleet
Expect a year in review from the Straight talk on Fleet podcast host Erin Gilchrist. Starting Christmas day and the 11 days following, Erin will share her favorite podcast topics and clips from some of her first 20 episodes. She’ll start by sharing the 3 main...
Episode 20: Interview with Bob Martinez of the NYPD: Adapting According to Bob
In episode 20 of The Straight Talk on Fleet, we have the privilege of hosting industry expert Bob Martinez, Deputy Chief of the Support Services Bureau of the NYPD. He started out in 1986 as an auto mechanic and has held several positions over his 36+ year...
A Powerful New Look for the New Year
IntelliShift New UI, 2023 Vision Date: Wednesday, January 11th Time: 2 pm EST, 11 am PST IntelliShift is kicking off 2023 in style! We’re introducing a new user interface that will make powerful fleet intelligence even simpler to use. Join us for a preview of your new...
Episode 19: Controlling the Uncontrollable: Mitigate the pain of market conditions with a sound approach
How to navigate a tricky supply chain and market Our macro-economic conditions are an opportunity to reassess our people, processes, and technology to mitigate the pain. In this episode of The Straight Talk on Fleet Podcast, we broadcast Erin’s webinar on how...
Automotive Fleet webinar: Controlling the Uncontrollable
Join us as veteran fleet leader and former Fleet Manager of the Year, Erin Gilchrist, brings her 15+ years of experience to this live event to discuss the impact of the challenges fleet operations and safety leaders are facing, sharing that while they are nothing new,...