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Maximize customer satisfaction by providing real-time ETA updates and delivery alerts.Request a Demo
Create a More Efficient Delivery Service That Improves Customer Satisfaction
Customer 360 improves transparency and increases end-user satisfaction. Improve your relationships with customers by providing them with the ability to instantly view where their delivery vehicle is in real-time. Customer 360 can be customized to grant or restrict access to data such as vehicle location, estimated time of arrival, and driver information, keeping your customers in the know.
Give customers the ability to instantly view information about a delivery and provide real-time updates that eliminate customer frustration. Informed customers are happy customers.
Keep customers informed about key appointment and scheduling details using Customer 360’s dashboards. Control what your customers see including driver’s information, location, estimated time of arrival, and other appointment and work order information
Enable drivers to change job status and prompt real-time customer notifications and updates. Drive customers to the viewer with appointment updates and notifications, delivered via SMS, MMS, email, or the customer scheduling app.
Partner Customer 360 with route optimization to ensure your drivers are working at their fullest potential to make the fleet more productive and efficient.
Learn how IntelliShift's customer scheduling module will increase customer satisfaction without additional manual effort.Request a Demo
Learn how to deliver an unrivaled customer experience with our customer scheduling app and real-time arrival status and alerts.View Product Sheet