Intellishift

Customer 360 Scheduling App

Maximize customer satisfaction by providing real-time ETA updates and delivery alerts.

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Create a More Efficient Delivery Service That Improves Customer Satisfaction 

Customer 360 improves transparency and increases end-user satisfactionImprove your relationships with customers by providing them with the ability to instantly view where their delivery vehicle is in real-time. Customer 360 can be customized to grant or restrict access to data such as vehicle location, estimated time of arrival, and driver information, keeping your customers in the know. 

Empower Customers & Build Loyalty

Give customers the ability to instantly view information about a delivery and provide real-time updates that eliminate customer frustration. Informed customers are happy customers.

Customer Scheduling Viewer

Keep customers informed about key appointment and scheduling details using Customer 360’s dashboards. Control what your customers see including driver’s information, location, estimated time of arrival, and other appointment and work order information 

Keep Customers Notified

Enable drivers to change job status and prompt real-time customer notifications and updates. Drive customers to the viewer with appointment updates and notifications, delivered via SMS, MMS, email, or the customer scheduling app. 

Increase Fleet Efficiency

Partner Customer 360 with route optimization to ensure your drivers are working at their fullest potential to make the fleet more productive and efficient. 

Talk to a Customer Scheduling Expert

Learn how IntelliShift's customer scheduling module will increase customer satisfaction without additional manual effort.

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A Suite of Products to Align Your Multi-Use Fleet Management Platform With Your Business Goals

Fleet IQ

Asset Tracking

IntelliConnect 360 API & Flexible Data Consumption

Inspect

Fuel Management

Silent Passenger Telematics

Operator Safety Management

Optimized Routing

Logbook

Video Telematics

Vehicle Service

Product Sheet
Customer 360

Learn how to deliver an unrivaled customer experience with our customer scheduling app and real-time arrival status and alerts.

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