Large New York Emergency Service Uses IntelliShift to Increase Readiness to Save Lives

“IntelliShift is a versatile platform that really fits our needs – it’s changeable and adaptable – the customer service is phenomenal. The platform is simple to use and that’s exactly what we need.”

Operations Manager for New York’s Largest Emergency Service

The New York-based EMS team needed a solution to help them increase their ability to execute on their mission to provide the best emergency care. They needed a solution that allowed them to get each emergency vehicle on the road faster while increasing safety, readiness and operational visibility.

Challenges

• Getting visibility into real-time and historical fleet utilization and location data.
• Identifying maintenance issues in real-time to prevent disruptions during critical moments.
• Paper inspections reduced fleet readiness, delayed start times, and increased overtime.

Goals

1. Connect all operations within one platform to optimize fleet productivity and management.
2. Gain real-time, cross-functional visibility to support proactive maintenance and improve safety.
3. Eliminate paper-based inspections to reduce shift transition times, get EMS teams ready faster, and ensure ambulances are properly inspected and equipped.

Results

• 15 minutes saved per inspection.
• 35% reduction in maintenance costs.
• 20% increase in completion and inspection accuracy.
• 10 out of 10 rating for IntelliShift as a robust and fully integrated fleet operations solution.

Click here to learn how connecting operations can improve your fleet safety program.