Customer Success designed to ensure value realization from the IntelliShift partnership.
Contact Customer SuccessDeploying and adopting technology requires significant change management. Our Customer Success organization is focused on guiding you through your digital transformation quickly and efficiently while ensuring an optimal ROI.
IntelliShift Momentum is focused on delivering the outcomes most important to your business. We get there by partnering with you through the following steps:
Develop
You meet your dedicated onboarding and customer success team members, establish partnership and business goals, and set expectations for the onboarding process.
Onboarding officially kicks off. This stage includes training, installation, implementation, regular status reports, and a post-onboarding review with the team.
Execute
Adopt
As you ramp up, we conduct recurring strategy sessions, business reviews, product release training and full program management to ensure the deployment continues smoothly.
Once you hit your ROI success goal, we celebrate by highlighting the business impact. At this stage, we'll identify new business initiatives and opportunities for growth, and turn our attention to additional key performance indicators.
Prosper
Advocate
Review our partnership and align on renewal and opportunities for expansion. At this stage, you'll be included in customer reference and referral programs as well.
We're always available to help you get more out of IntelliShift. Click below to schedule a time to speak with your dedicated Customer Success Manager.
Contact Your CSMThe Momentum program is free of charge, and we will perform an audit of your operation to help you understand what conversion to IntelliShift will look like.
Submit a request for an audit from the Momentum team to get started.