Large New York Emergency Service Uses IntelliShift to Increase Readiness to Save Lives
“IntelliShift is a versatile platform that really fits our needs – it’s changeable and adaptable – the customer service is phenomenal. The platform is simple to use and that’s exactly what we need.”
Operations Manager for New York’s Largest Emergency Service
The New York-based EMS team needed a solution to help them increase their ability to execute on their mission to provide the best emergency care. They needed a solution that allowed them to get each emergency vehicle on the road faster while increasing safety, readiness and operational visibility.
Challenges
-
Getting visibility into real-time and historical fleet utilization and location data
-
Knowing in real-time when a maintenance issue arises to prevent issues during crucial moments
-
Paper inspections led to reduced readiness, delayed start times and increased overtime
Goals
-
Connect their operations within one platform to optimize fleet productivity and management
-
Gain real-time, cross-functional visibility for proactive maintenance and increased safety
-
Eliminate paper-based inspections and get each EMS team available for calls faster, decreasing shift transition times and ensuring each ambulance is properly inspected and equipped
Results
- 15 minutes saved per inspection
- 35% reduction in maintenance costs
- 20% increase in completion and inspection accuracy
- 10 out of 10 rating for IntelliShift as a robust and fully integrated fleet operations solution
Learn how connecting operations can improve your fleet safety program
