Large Utilities Provider Achieves End-to-End Visibility for Optimized Productivity, Planning & Billing with IntelliShift

“IntelliShift makes us more informed, safer, more efficient and has improved our public image.”

Tom S., Transportation, Equipment and Operations Manager

Before adopting IntelliShift, the utilities provider had little visibility into where their assets were or what they were doing. They were also unable to accurately collect other basic but vital operational data such as mileage. Transportation, Equipment and Operations Manager, Tom S., says the team ultimately chose IntelliShift because it could do what other systems couldn’t — easily integrate with, and pull data, from their multiple enterprise systems.

Challenges

• Unreliable telematics data made it challenging to gain real-time insights into fleet operations, impacting the ability to monitor asset locations, usage, and overall performance accurately.
• Limited visibility into asset usage and availability prevented efficient resource management, making it difficult to optimize scheduling, understand usage costs, and improve productivity.
• Manual data entry into the ERP system created inefficiencies, with the risk of data inaccuracies and a lack of real-time operational information, affecting both billing and maintenance processes.

Goals

• Access reliable real-time and historical data to inform daily operations, improve budgetary processes, and support comprehensive cradle-to-grave reporting.
• Establish a connected system for full visibility to enhance resource planning and streamline billing processes.
• Achieve seamless integration with the existing ERP system to provide a complete, real-time picture and accurate data entry without manual input.

Results

• 10% reduction in fuel consumption.
• 33% decrease in accidents.
• 15% decrease in red-light violations.