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Fleet operators often prefer to avoid video data collection to decrease the chance they will be found at fault. While this may happen sometimes, capturing data from in-vehicle, dual-facing dash cams is a proactive way to enhance driver safety, decrease insurance costs, and protect operators from fraudulent claims.
Proof of Incidents
Drivers involved in accidents often recall them differently, which makes determining fault a difficult prospect for most insurance providers. Video data can prove or disprove fault and prevent hours of conversation with insurance carriers.
Prevent False Claims
The FBI estimates that insurance fraud exceeds $40 billion per year, which costs the average family $400-$700 per year in the form of increased premiums. Fleet operators are often victims of false damage claims, as their vehicles may cover a wide geographical area and usually have obvious logos or imagery. A chipped windshield, bumper dents, and damage to personal property are often claimed. Having video data available allows the operator a chance to review claims for accuracy.
Video can also clear a driver from a driving violation. For example, a small bus carrier had a side collision at a 4-way stop sign, flipping the small bus. At the accident site, it appeared that the bus driver ran a stop sign, but upon reviewing video data afterward it was found that a local public works van was parked immediately in front of the stop sign, obscuring the sign from the driver. In this case and even with non-commercial drivers, dash-cams help drivers avoid tickets.
The National Academy of Sciences released a study in 2016 detailing several years of driving data from over 3000 participants and how certain activities are more prevalent prior to collisions. For example, the greatest observable distraction before a collision is interaction with a passenger (prevalent before 14.58% of collisions), followed by cell phone activity (prevalent before 6.4% of collisions). Understanding the risk factors involved in vehicle collisions and the ability to routinely review minor incidents like harsh braking or speeding allows a fleet operator to coach negative behavior before incidents happen.
Unattended Vehicle Events
As our video safety solution remains powered for 15 minutes after the vehicle’s ignition is turned off, it tracks events that may occur after the driver has departed. Videos of vehicle theft or parking lot collisions may help identify culprits, as well as enable an insurance claim to prove damages were not due to driver error.
IntelliShift partners with SmartWitness, a notable vendor in the automotive camera space to provide a 1-2 camera system offering driver and forward-facing video (768×464 Wide Angle and 720P HD Wide Angle respectively).
High-resolution video data can be retrieved from an SD card under lock, which typically offers one week of continual video data (which stops 15 minutes after the ignition is turned off). In addition, our solution provides video snapshots over-the-air for predetermined events. Speed violations and harsh braking/turning/acceleration can trigger a 20-second video clip, 10 seconds prior and 10 seconds post-event. These videos are visible in the IntelliShift platform as snapshots or a full video that can be downloaded.
Not only do we provide these video snapshots for predetermined events, but a user can trigger an on-demand video request. While this is not a “live feed” of video data, it can be used to generate a brief clip (20 seconds). Entering a date and time in the past will generate this video from historic data on the SD card (provided it has not been overwritten already)! If a claim is made that your driver hit a side-mirror at 9 a.m. yesterday, an on-demand snapshot can determine if the operator was responsible or not. At the end of the day, video is another smart technology tool that protects drivers, customers, and your brand. Download our Dash Cam product sheet.