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Our Commitment to Our Customers

We are still open for business and wanted to share some thoughts and our planning to ensure you, our valued customers, full service during this unique time.

It is undeniable that the situation with the coronavirus (COVID-19) continues to evolve rapidly. The global economy is reacting and nations, government leaders and companies across the globe have instituted a variety of policies to help mitigate the spread of the virus.

As an industry leader and a trusted steward for our customers, we continue to maintain and be ready with all our business continuity plans. We are taking proactive measures focused on the well-being of our team members (who operate in 12 states) and on delivering on our promise to be there for our customers – especially at times like this when they need us most.

Given the current environment, we have extended a flexible remote work option for all IntelliShift team members and have made arrangements, which are already in place, to help protect our remote and essential in-office team members by creating appropriate social distance. We continue to meet the needs of our customers and businesses effectively and are confident in our ability to maintain our high standards for customer service.

Our actions, today and always, are in the best interests of our team members and customers. IntelliShift plays a critical role in supporting our customers and we take the role seriously. You’ve placed your trust in us, and our people are working incredibly hard to deliver on our promise to be there for you during this challenging time. We are extremely proud of the dedication and professionalism our team members continue to demonstrate.

If you have any questions or concerns with regard to our business, please feel free to reach out.

Thank you for your partnership and, most importantly, stay safe and be well.

Kristi Faltorusso
Vice President of Customer Success, IntelliShift

John M. Cunningham Jr.
CEO, VTS