FAQs
What is the 3G Sunset?
Many telematics and GPS tracking devices purchased before 2018 depend on 3G networks. Mobile carriers are shutting down their 3G networks, which rely on older technology, to make room for more advanced network services.
When is the 3G Sunset?
Verizon is shutting down their 3G network on December 31, 2022.
AT&T has already passed their shutdown deadline of February 22, 2022 and has started to disable support for 3G networks.
What does this mean?
Vehicles and assets using 3G-compatible hardware for telematics need to be physically upgraded to avoid disruption in service. It is important to start upgrade planning and implementation early, to avoid delays as the Verizon deadline approaches.
What action should I take?
Fill out this form and your IntelliShift account manager will contact you to walk you through the upgrade process.
Fleets should act now to replace 3G devices purchased before 2018 to minimize service disruption.